From the Sales Floor

As we move into week 3 of the “new normal” here in Washington state, we are all keenly aware that while our state is flattening the curve, other states are still struggling with mounting cases of COVID-19. Our hearts go out to the families and industries most affected by this crisis.

At Chelan Fresh we realized long ago that in addition to providing high levels of communication to our retail customers, we also had to focus on our internal communications. The Chelan Fresh IT team has worked tirelessly over the last 10 years to ensure that our shipper inventories, load scheduling, and production teams communicate seamlessly with our sales desk on a daily, often hourly basis. And over the last month, this IT team has added capability so that our sales staff can continue high levels of communication as they Work from Home. Our customers can reach all of our staff on direct dial lines or cell phones and our sales staff has direct access to inventories at all warehouse operations. Our warehouse operations continue to practice social distancing and high levels of food safety protocols while shipping large volumes of apples and pears each week. We appreciate the long hours that have been put forward by everyone to transition to this new normal.

Chelan Fresh will continue to do our part to “flatten the curve”, but we are still available to meet the demands of retail customers and ultimately the consumer during the new normal. We know that there will continue to be challenges over the course of the next few months, and retailers can have confidence we are here to help our customers through these uncertain times. Contact any Chelan Fresh sales team member for continued support to meet your sales goals. 509-682-4252

A portion of the Chelan Fresh staff on a recent sales call.